xiii, 193 pages : 24 cm

Covering both the theory and practice of coaching and mentoring, ranging from the world of work to education to community action, this book demonstrates how important it is to relate theoretical models to specific situations in order to gain real practical benefits

Includes bibliographical references and index

From marginal to mainstream -- Helping people to learn how to learn -- Coaching : theory and practice -- Mentoring : where theory and practice collide -- Community mentors : the catalyst for a new profession -- Feedback that builds confidence and success? -- Observant listening -- Asking the right question -- managing the relationship

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